Contact Information Federal Office for Customs and Border Security (FOCBS) in Switzerland

Here’s how you can contact Federal Office for Customs and Border Security (FOCBS) in Switzerland:

Website: https://www.bazg.admin.ch/bazg/en/home/

Postal address: Federal Office for Customs and Border Security, Taubenstrasse 16, 3003 Bern, Switzerland
 

For general questions:

Information office for customs regulations
Monday–Friday, 08:00–11:30am and 01:30–5:00pm CET
Tel: +41 58 467 15 15
Contact form
 

Technical or usage problems:

FOCBS Service Desk
Monday to Friday
Tel: +41 58 462 60 00
Contact form

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